My favorite company is World Nomads and I’ve been with them since 2016. I think that they are professional, efficient and reliable. So far, I’ve gotten bitten by a dog, sick, had my laptop stolen and lost my prescription glasses to the sea, and every time, World Nomads has had my back.
When I was sick, their excellent and reliable customer service was on top of getting in touch with me and making sure that I was receiving the best medical services possible. When I had my laptop stolen, they were in constant contact with the local police. Not only are they professional, but they seem to understand traveler’s needs while being friendly. Maybe it’s because the company was founded by an ex-experienced traveler.
Above their amazing customer service, they process claims fairly and quickly. Personally, what I find to be the best thing about them is that you can renew your insurance online and even while you are travelling!